FREE UK SHIPPING OVER £45 • SHIRT PERSONALISATION AVAILABLE

Shipping & Delivery

This page explains how your UK SPORT TOP order gets to you. Delivery options and costs for your address are always shown at checkout before you pay.

Order processing

Once your order is placed you'll receive an order confirmation by email. Your order is then prepared for dispatch. Personalised shirts are produced to your request before they are dispatched.

Delivery destinations

The countries we deliver to are those available at checkout. If your country isn't offered at checkout, we're unable to deliver there at the moment.

Estimated delivery

Delivery: 5–8 business days. Estimates are not guaranteed delivery dates.

Shipping costs

Standard UK Shipping: £4.99. Free UK Shipping on orders over £45. The exact cost for your address is always confirmed at checkout.

Tracking

When your order is dispatched you'll receive a shipping confirmation with tracking details. You can also follow your order from Track your order.

Split shipments

Orders with several items may occasionally arrive in more than one parcel. Each parcel will have its own tracking where available.

Delays

Carrier, customs or seasonal delays can happen. If your parcel seems delayed, contact Customer Care and we'll look into it with the carrier.

Incorrect addresses

Please check your delivery address carefully at checkout. If you notice a mistake, contact us as soon as possible — we'll try to update it before your order is dispatched.

Failed delivery

If a delivery attempt fails, follow the carrier's instructions to rearrange delivery or collect your parcel. If a parcel is returned to us, contact Customer Care so we can arrange the next step.

Customs & import duties

For deliveries outside the country of dispatch, customs duties or import taxes may apply depending on your destination. Where these are collected at checkout this will be shown before you pay.

Lost or undelivered parcels

If your tracking shows delivered but you haven't received your parcel, or your parcel appears lost, contact Customer Care. We'll investigate with the carrier and, where the parcel is lost, arrange a replacement or refund. Your statutory rights are not affected.

Changes & cancellations before dispatch

If you need to change or cancel an order, contact us as quickly as possible. We'll do our best to help before the order is dispatched. See Returns & Refunds for your cancellation rights.

Customer Care

Questions about delivery? Email contact.uksporttop@gmail.com with your order number.