Shipping & Delivery
This page explains how your UK SPORT TOP order gets to you. Delivery options and costs for your address are always shown at checkout before you pay.
Order processing
Once your order is placed you'll receive an order confirmation by email. Your order is then prepared for dispatch. Personalised shirts are produced to your request before they are dispatched.
Delivery destinations
The countries we deliver to are those available at checkout. If your country isn't offered at checkout, we're unable to deliver there at the moment.
Estimated delivery
Delivery: 5–8 business days. Estimates are not guaranteed delivery dates.
Shipping costs
Standard UK Shipping: £4.99. Free UK Shipping on orders over £45. The exact cost for your address is always confirmed at checkout.
Tracking
When your order is dispatched you'll receive a shipping confirmation with tracking details. You can also follow your order from Track your order.
Split shipments
Orders with several items may occasionally arrive in more than one parcel. Each parcel will have its own tracking where available.
Delays
Carrier, customs or seasonal delays can happen. If your parcel seems delayed, contact Customer Care and we'll look into it with the carrier.
Incorrect addresses
Please check your delivery address carefully at checkout. If you notice a mistake, contact us as soon as possible — we'll try to update it before your order is dispatched.
Failed delivery
If a delivery attempt fails, follow the carrier's instructions to rearrange delivery or collect your parcel. If a parcel is returned to us, contact Customer Care so we can arrange the next step.
Customs & import duties
For deliveries outside the country of dispatch, customs duties or import taxes may apply depending on your destination. Where these are collected at checkout this will be shown before you pay.
Lost or undelivered parcels
If your tracking shows delivered but you haven't received your parcel, or your parcel appears lost, contact Customer Care. We'll investigate with the carrier and, where the parcel is lost, arrange a replacement or refund. Your statutory rights are not affected.
Changes & cancellations before dispatch
If you need to change or cancel an order, contact us as quickly as possible. We'll do our best to help before the order is dispatched. See Returns & Refunds for your cancellation rights.
Customer Care
Questions about delivery? Email contact.uksporttop@gmail.com with your order number.
